Clear answers before you choose
Find practical answers about trial requests, connections, GBP pricing, player licences, payments, renewals and contacting support.
01How does the free trial work?+
Complete the trial form with your device and preferences. It opens a WhatsApp draft; press send there. Support reviews the request and confirms a trial for one device, for up to 24 hours.
02Which plan should I choose?+
Start with the number of streams you need at the same time, then choose 1, 3, 6 or 12 months. Use a trial to check your connection, player and preferred content first.
03Are the prices monthly payments?+
No. Each displayed total is for the full selected term, in GBP. The monthly equivalent helps compare plans and is not a monthly instalment arrangement.
04Will it work on my television?+
Compatibility depends on the exact model, operating system and available player apps. Send your device details to support and test before ordering.
05Does the website take payment?+
No. The order form records your plan and payment preference. Support confirms available methods and payment instructions separately.
06Are specific channels and titles guaranteed?+
Ask support about your must-watch channels, languages and titles. Availability can change, and artwork on this website is illustrative.
07Do I need to buy a player app?+
Some players have their own paid licence, separate from your subscription. Check the official app listing before buying or installing it.
08What should I send when I need help?+
Your device model, player name, error message and whether the issue affects one channel or everything. Never send your account password or payment card data.
09Can I renew an existing subscription?+
Use the renewal page and include your existing username, desired term and connections. Support confirms the renewal details before you pay.
10How do I change the website language?+
Use the language selector at any time. It keeps you on the equivalent page. We remember your choice in your browser; prices remain in GBP.
Your next good evening starts with a test.
Tell us your device and what you want to watch. Support will help you take the next step.
Request my free trial